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Valid from 1 January 2025

These General Terms and Conditions (hereinafter referred to as the “Terms”) govern the basic conditions of business cooperation between Greenometer s.r.o. (ID No.: 07638990, hereinafter referred to as “Paygapmeter”) and the Client (entrepreneur). They are governed by Act No. 89/2012 Coll., the Civil Code, as amended, and set out the rules for the use of services provided by Paygapmeter.

1. SERVICES AND THEIR USE

Paygapmeter:

  • provides tools for calculating and reporting pay gaps (gender pay gap),

  • operates the website www.paygapmeter.com,

  • provides an online platform available at app.paygapmeter.com, which enables access to the following functionalities after a user account is created:

    • Gender pay gap calculation module,

    • Reporting module in accordance with EU Directive 2023/970,

    • Job position management module,

    • Recommendations and adjustment proposals module,

    • and other modules within the Paygapmeter platform.

Website

Paygapmeter is the exclusive owner of all rights, in particular copyright and related rights, to the website content – including text, graphics, design, trademarks, logos, generated outputs and recommendations.

All information on the website is for information purposes only and may be modified or removed at any time.

Paygapmeter Platform

Use of the platform is subject to a non-exclusive, non-transferable licence. This licence entitles the user to access and use the platform solely for the purpose agreed with Paygapmeter.

The service is intended only for entrepreneurs and public administration. It is not intended for consumers.

Data may be uploaded to the platform via:

  • online forms,

  • file uploads,

  • technical integrations (API).

The infrastructure is operated within the EU (Frankfurt, the Netherlands, Belgium) via Microsoft Azure and Google Cloud using standard encryption.

2. USER ACCOUNT

Access to the platform requires a primary user account. The user is responsible for activities carried out under their account. If acting on behalf of an organisation, the user confirms that they are authorised to act on its behalf.

Roles include: Owner, Manager, Responder and Viewer. Access rights are managed by the organisation’s Owner.

Login credentials must be protected. In case of a security breach, Paygapmeter must be contacted without delay at info@paygapmeter.com.

3. PRICE AND PAYMENT TERMS

Use of the Paygapmeter platform is subject to a fee. The price depends on the selected modules and the size of the organisation. A free trial version is available.

Payment is made:

  • monthly or annually (unless agreed otherwise),

  • by payment card (subscription) or by invoice.

Prices are quoted excluding VAT unless stated otherwise. Non-payment may lead to suspension of the account. Price changes will be announced at least 15 days in advance. The service renews automatically unless expressly cancelled in writing at info@paygapmeter.com.

Refunds are not possible unless required by law.

4. USE OF SERVICES AND SUPPORT

Services are provided online with a target availability of 99.9% (SLA). Unavailability may be caused by planned maintenance, force majeure or outages of third parties.

Discounts on the price in case of unavailability:

  • 99.5–99.89%: 10% discount

  • 99.0–99.49%: 20% discount

  • 95.0–98.9%: 50% discount

  • <95.0%: 70% discount

The following is prohibited: reverse engineering, sublicensing, modifying the platform or using it for unlawful purposes.

Support is available on business days from 9:00 to 17:00 at info@paygapmeter.com or via chat on the platform.

5. YOUR CONTENT AND PRIVACY PROTECTION

Your data remains your property. Personal data is processed in accordance with the GDPR and Paygapmeter’s Privacy Policy.

The user is responsible for the accuracy of the data uploaded. Paygapmeter reserves the right to remove content that violates the Terms or the law.

Both parties agree that their name and logo may be used for marketing purposes.

6. CONFIDENTIALITY

Both parties undertake to keep confidential any confidential information (e.g. algorithms, test data, software procedures). This obligation applies during the term of the contract and for 5 years after its termination.

Disclosure of information to third parties is only possible with the express consent of the other party.

7. LINKS TO THIRD-PARTY SERVICES

The platform may contain links to third-party services. Paygapmeter is not responsible for their content. If an integration requires data transfer, your consent will be requested.

8. TERM AND TERMINATION

You may terminate the contract at any time by e-mail to info@paygapmeter.com. It is possible to suspend the account for 30 or 60 days.

Paygapmeter may terminate the contract with two months’ notice. In the event of a serious breach of the Terms, it may be terminated with immediate effect.

After termination:

  • access will be disabled,

  • data will be deleted unless there is a legal reason to retain it,

  • no data backup will be carried out.

9. WARRANTIES AND LIMITATION OF LIABILITY

Paygapmeter provides the services with professional care. Liability is limited to direct damages, except in cases of gross negligence.

Free calculations on the website are for information purposes only and are not intended for audit use.

Force majeure (e.g. war, pandemic) releases Paygapmeter from liability for service unavailability.

User feedback may be used without entitlement to remuneration.

The user must not:

  • violate the law,

  • upload illegal or inappropriate content,

  • distribute malicious software or spam,

  • circumvent platform limitations.

The user is liable for any damage caused by breach of these Terms.

10. FINAL PROVISIONS

These Terms are governed by the laws of the Czech Republic. Paygapmeter may amend the Terms with at least 7 days’ prior notice by publishing them on the website and by e-mail.

Continued use after the effective date constitutes acceptance of the changes. Disagreement may be expressed by terminating the contract.

Disputes will be resolved primarily amicably; otherwise, by the competent court in the Czech Republic.

If any provision is invalid, the remaining provisions remain in force. In the event of discrepancies between language versions, the Czech version shall prevail.

The communication language is Czech or English. Electronic communication is considered to be in written form.

An archive of previous versions is available on request at info@paygapmeter.com.
Contact: info@paygapmeter.com
Website: www.paygapmeter.com

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